Information We Collect
We may collect personal information that parents, guardians, families, or website visitors voluntarily provide to us.
Parent or guardian name
Email address
Phone number
Child’s name and age
Requested care type or schedule
Tour request details
Enrollment information
Emergency contact information
Authorized pickup information
Allergy, dietary, medication, or medical care notes
Messages submitted through website forms
Billing or payment-related information through Brightwheel
We may also collect basic website usage information such as browser type, device type, IP address, pages visited, and general website activity through cookies or similar technologies.
How We Use Information
Kindred Kids uses collected information to support childcare services, family communication, enrollment, scheduling, safety, billing, and regulatory requirements.
Respond to questions and tour requests
Communicate with parents and guardians
Process enrollment information
Provide childcare services
Manage schedules and attendance
Maintain emergency contact records
Support allergy, dietary, medication, and health needs
Process billing and payments through Brightwheel
Send important updates and reminders
Improve our website and family experience
Comply with licensing, safety, legal, or regulatory requirements
Brightwheel Parent Portal
Kindred Kids uses Brightwheel for parent communication, billing, payments, invoices, receipts, attendance, updates, and family messaging.
Information shared through Brightwheel is subject to Brightwheel’s own privacy policy and terms of use. Families are encouraged to review Brightwheel’s privacy practices when creating or using their account.
Child Information
Because we provide childcare services, we may collect information related to a child’s care, schedule, health needs, allergies, authorized pickups, and emergency contacts.
This information is used to provide safe and appropriate childcare, communicate with parents or guardians, comply with licensing requirements, and support the child’s enrolled care plan.
Children should not submit information through our website directly. Parents or guardians should complete all forms and communications on behalf of their child.
Photos, Updates, and Communication
Kindred Kids may share child-related updates, photos, activity notes, or care information directly with the child’s parent or authorized guardian through Brightwheel or approved communication methods.
Photos and child information are not shared publicly without parent or guardian permission.
Payments and Billing
Payments are processed through Brightwheel or other approved payment methods. Kindred Kids does not store full debit card, credit card, or bank account information on our website.
Billing records, invoices, receipts, and payment history may be accessible through Brightwheel.
Sharing Information
Kindred Kids does not sell personal information. We may share information only when necessary to:
Provide childcare services
Use trusted service providers, such as Brightwheel
Process payments and billing
Comply with childcare licensing requirements
Respond to legal, regulatory, or safety obligations
Protect the health, safety, or welfare of a child
Communicate with emergency contacts or authorized pickup individuals when required
Cookies and Website Tracking
Our website may use cookies or similar technologies to help the website function, understand visitor activity, improve user experience, and monitor website performance.
You can adjust your browser settings to refuse cookies, but some website features may not function properly.
Data Security
We take reasonable steps to protect personal information from unauthorized access, use, loss, or disclosure. However, no website, app, or electronic communication system is completely secure.
Families should use secure passwords, protect login information, and notify us promptly if they believe their information has been compromised.
Parent Access and Updates
Parents and guardians may request to update, correct, or review information provided to Kindred Kids by contacting us directly.
Families are responsible for keeping emergency contacts, authorized pickups, allergy information, medical notes, phone numbers, and email addresses current.
Third-Party Links
Our website may include links to third-party websites or services, including Brightwheel. Kindred Kids is not responsible for the privacy practices, content, or policies of third-party websites or platforms.
Families should review the privacy policies of any third-party services they choose to use.
Children’s Privacy
Our website is intended for use by parents and guardians, not children submitting information directly. We do not knowingly collect personal information directly from children through our website.
If we learn that a child submitted personal information without parent or guardian consent, we will take reasonable steps to delete that information.
Policy Updates
We may update this Privacy Policy from time to time. Updates will be posted on this page.
Continued use of our website or services after changes are posted means you accept the updated Privacy Policy.
